Your privacy is critically important to us. We follow these fundamental principles:
- We only collect necessary personal information.
- We store personal data only as long as needed.
- We provide control over what information is shared.
- We protect against unauthorized access and government overreach.
- We maintain transparency on how we use and share information.
Information We Collect
We collect information to provide and improve our services. This includes:
- Information You Provide: Account details (email, username, payment information), profile details, content you create, and customer support interactions.
- Automatically Collected Data: Log data (IP address, browser type), transactional details, usage patterns, and location data (if permitted).
- Third-Party Data: Information from connected services like Google or social media platforms.
How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Setting up accounts, processing transactions, and customer support.
- To Improve Services: Monitoring usage trends and implementing security measures.
- To Communicate: Sending updates, security alerts, and marketing messages (with opt-out options).
- For Legal Compliance: Responding to lawful requests and enforcing policies.
Sharing Information
We share information only when necessary:
- With service providers that assist in operations (e.g., payment processors, cloud storage).
- To comply with legal obligations (e.g., court orders, regulatory requests).
- To prevent fraud or protect rights and safety.
- With consent for specific third-party integrations.
Data Retention
We retain personal information only as long as necessary for service provision, legal compliance, and security purposes. Deleted content may remain in backups for a limited period.
Security Measures
We take security seriously and implement measures to protect your data. This includes encryption, access controls, and security monitoring.
Your Choices and Rights
You have control over your data:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Adjust privacy settings on your account.
- Set browser preferences for cookies and tracking.
Changes to This Policy
We may update this policy periodically. Changes will be posted here, and significant updates may be communicated directly.
Contact Information
If you have any questions, contact us at:
Email: support@askbirch.com
